🆘 Help Center

Find answers to common questions and get the support you need

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Account Issues

1

I can't login to my account

Try using the "Forgot Password" link on the login page. If your account is new, it may be pending admin approval. Check your account status or contact support.
2

My account is pending activation

New accounts require admin approval for security. This usually takes 24-48 hours. You'll be notified once approved. Please be patient!
3

I forgot my username

Contact our support team with your email address. We'll help you recover your username securely.
4

How do I change my password?

Use the "Forgot Password" feature on the login page to generate a password reset link. Follow the instructions in the link to set a new password.
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Earnings & Withdrawals

1

When can I withdraw my money?

You can request a withdrawal once your balance reaches the minimum of $10. Go to your Dashboard and click "Request Withdrawal".
2

My withdrawal is still pending

Withdrawals are processed manually by admin within 24-48 hours. If it's been longer, please contact support with your withdrawal ID.
3

I didn't receive my payment

Check your payment method details are correct. Payments can take 2-5 business days depending on the method. Contact support if the issue persists.
4

How much can I earn?

Earnings depend on your typing speed, accuracy, and time invested. Complete more tasks correctly to maximize your income. Top users earn $100+ monthly!
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Typing Tasks

1

No tasks are available

Task availability varies. Check back regularly or enable notifications. Peak hours typically have more tasks. Try logging in at different times.
2

I made a mistake in my submission

Always double-check before submitting. Once submitted, tasks cannot be edited. Focus on accuracy over speed to avoid rejected submissions.
3

How do I improve my typing speed?

Practice regularly using online typing tutors. Focus on proper finger placement and accuracy first. Speed will naturally improve with practice.
4

My submission was rejected

Submissions are rejected for errors or policy violations. Review the task requirements carefully and ensure accuracy in future submissions.
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Technical Issues

1

The website is slow or not loading

Try refreshing the page (Ctrl+F5) or clearing your browser cache. Check your internet connection. If the issue persists, try a different browser.
2

I'm getting error messages

Take a screenshot of the error and contact support. Include details like: what you were doing, your browser, and device type.
3

The site doesn't work on my phone

Our site is mobile-friendly. Try updating your browser or use Chrome/Safari. Clear your browser cache and cookies if issues persist.

Still Need Help?

Our support team is ready to assist you with any questions or issues